1. Data Controller
The data controller of your information is:
EuphoriaGames Entertainment Ltd,
Email: [email protected]
Registered address: 35 Barrack Road, 3rd Floor, Belize City, Belize
Data Protection Officer (DPO): [if applicable]
2. Data We Collect
We may collect and process the following categories of personal data:
- Identification data: Name, date of birth, gender
- Contact data: Email, phone, address
- Account data: Username, password (encrypted), preferences
- Financial data: Payment, deposit, withdrawal information
- Technical data: IP address, browser, device, geolocation
- Usage data: Access times, gaming activity, bonus usage
3. Purpose of Processing
We collect your data to:
- Verify your identity and comply with legal obligations (e.g., anti-money laundering)
- Provide and personalize gaming services
- Process deposits, withdrawals, and bonuses
- Detect and prevent fraud
- Send service-related communications
- Improve our platform and user experience
4. Legal Basis of Processing
We process your data based on:
- Contractual performance
- Legal obligation (e.g., AML/KYC regulations)
- Legitimate interest (fraud prevention, service improvements)
- Consent (for marketing, cookies, etc.)
5. Marketing and Communications
We may send you promotional messages if:
- You gave your consent when registering
- You are an active customer and the offer is relevant
You can unsubscribe at any time from your account or via the link in emails.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Ensure the functioning of the site
- Analyze user behavior
- Personalize your experience
See our [Cookie Policy] for more information.
7. Data Sharing
We may share your data with:
- Payment providers
- Regulatory authorities (if applicable)
- Identity verification services
- Technical and hosting providers
- Marketing platforms (only with your consent)
We do not sell your personal data.
8. Storage and Retention
- Your data is securely stored on servers within the EEA or in countries with adequate protection.
- We retain data for as long as necessary to meet legal obligations (e.g., 5–10 years for financial transactions).
9. Your Rights
You have the right to:
- Access your data
- Correct or delete incorrect information
- Withdraw your consent (if applicable)
- Object to use for marketing purposes
- File a complaint with a data protection authority
To exercise your rights, contact us at: [email protected]
10. Security
We apply technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
11. Changes to this Policy
We may update this policy from time to time. If there are significant changes, we will inform you through the Site or by email.
