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  • EN

Responsible Gambling Policy

At EuphoriaGames, we are committed to providing a safe, fair, and healthy gaming environment. While for most people online gaming is just entertainment, we recognize that for some it can become a problem. Our Responsible Gambling Policy explains how we support our users to stay in control.

1. Our Commitment

Our objective is:

  • Prevent underage gambling.
  • Promote responsible behavior.
  • Provide control and self-exclusion tools.
  • Identify and help players at risk.

2. Are You Playing Responsibly?

Ask yourself these questions:

2.2 By opening an account, you confirm that:

  • Do you only gamble with money you can afford to lose?
  • Do you gamble to escape problems or negative emotions?
  • Have you tried to stop gambling without success?
  • Have you borrowed money to gamble?
  • Do you feel guilty or anxious after gambling?

If you answer “yes” to several, we recommend using our protection tools or seeking professional help.

3. Player Protection Tools

From your account you can activate:

  • Deposit limits – Daily, weekly, or monthly
  • Bet limits - Control how much you can play
  • Loss limits – Avoid chasing losses
  • Session reminders – Monitor play time
  • Temporary breaks – From 24 hours up to 6 weeks
  • Self-exclusion – From 6 months to permanent

Need help? Write to us at: [email protected]

4. Self-Assessment Test

We recommend taking a quick self-assessment at:

www.begambleaware.org

5. Underage Gambling

EuphoriaGames strictly prohibits access to individuals under 18 (or the legal age in your country). We use verification systems and random checks.

Parental tools:

6. Support Organizations

If you or someone close needs help, contact:

7. Staff Training

Our teams are trained to:

  • Detect signs of problem gambling
  • Intervene with sensitivity and respect
  • Activate restrictions or exclusions when requested

8. Contact Us

For more information or help, write to: [email protected]